Testimonials

Browse what our clients have to say about us.

Seller

My wife and I were relocating to another state and needed a real estate agent to list our house in the Plum or Pittsburgh area. Our relocation company specified that we needed to have two different agents (from different companies) meet with us and provide an analysis of the home (listing price, most likely sale price, expected time on the market, etc.). As soon as my wife and I met Jen and listened to her 'marketing plan' for our house, we knew that she would be our listing agent! Her energy and enthusiasm cannot be matched. Her confidence in getting the job done was another quality that made the choice easier in selecting her. Communication with Jen was constant, either through e-mail, over the phone or through texting. She always notified us when someone wanted a showing and always gave us feedback from people who provided it. Her reasoning and timing on having open houses (which week…

My wife and I were relocating to another state and needed a real estate agent to list our house in the Plum or Pittsburgh area. Our relocation company specified that we needed to have two different agents (from different companies) meet with us and provide an analysis of the home (listing price, most likely sale price, expected time on the market, etc.). As soon as my wife and I met Jen and listened to her 'marketing plan' for our house, we knew that she would be our listing agent! Her energy and enthusiasm cannot be matched. Her confidence in getting the job done was another quality that made the choice easier in selecting her. Communication with Jen was constant, either through e-mail, over the phone or through texting. She always notified us when someone wanted a showing and always gave us feedback from people who provided it. Her reasoning and timing on having open houses (which weekend, which day, what time) was also clearly explained to us. She always gave us summaries from open houses: how many people or families came, how many are interested, and who will want to come see the house again. After we had the home inspected by the relocation company’s 3rd party inspector, Jen provided us a list of contacts and contractors who could remedy the few issues that came up in the inspection report. The people we hired to do the repairs were very knowledgeable and their prices were even more reasonable. This was another aspect of the relocation where Jen and her network of contacts and connections helped us out immensely! We vacated the home prior to receiving an offer due to my relocation, but Jen did what most other real estate agents would not do: she stopped by the house every other day and collected our mail (I was a bit late in going to the Post Office to officially change our address), ensured that everything with the house was still OK, and did any prep work for new showings, in case something was left out of place during a previous walk-through. An offer was finally submitted to us in less time than the area’s average time on the market. The offer was in line with our expectations and with what Jen originally mentioned would be a reasonable selling price she provided in the Broker’s Market Analysis. All in all, my wife and I are completely and entirely satisfied with Jen’s work as our listing agent. As a relocation ‘customer’, Jen removed all of the stress associated with owning a vacant home in another state. Were we to come back to the area, we would not hesitate to choose her as our agent again! I doubt that anyone will be disappointed working with Jen, either as a buyer or a seller, and especially as a relocation customer. She has our firm stamp of approval!

Seller

We were outgrowing our home and were passively looking at new homes online for a while. My wife and I couldn’t help but notice Jen’s success helping other families do exactly what we were looking to do. The timing was never right for us to start down the path of selling, but we always joked that one of us would contact Jen soon. My wife sent Jen a message and Jen replied in 5 minutes and we set up a time for her to look at our house and point us in the right direction. Jen came, sat with us at our dining room table and we talked. She listed to us and asked us what our goal was through this whole process. We laid out our ideal plan from sell to buy. Jen listed patiently while I gave every reason why I didn’t think it would work out the way we needed it to. I didn’t doubt Jen, I was just clueless about the current market and the entire process in general. That was the first time Jen …

We were outgrowing our home and were passively looking at new homes online for a while. My wife and I couldn’t help but notice Jen’s success helping other families do exactly what we were looking to do. The timing was never right for us to start down the path of selling, but we always joked that one of us would contact Jen soon. My wife sent Jen a message and Jen replied in 5 minutes and we set up a time for her to look at our house and point us in the right direction. Jen came, sat with us at our dining room table and we talked. She listed to us and asked us what our goal was through this whole process. We laid out our ideal plan from sell to buy. Jen listed patiently while I gave every reason why I didn’t think it would work out the way we needed it to. I didn’t doubt Jen, I was just clueless about the current market and the entire process in general. That was the first time Jen completely erased our doubts and had us feeling confident this would work. She guided us through the things that would need fixed or updated and gave us a week get it done. What I thought was a crazy deadline turned out to be another of Jen’s gems of knowledge guiding us in the right direction. Jen knew we had limited time to show our house and all of its outdoor features before the weather turned. We got it done and we were ready to show. Jen set up the showings and coordinated with our schedules. Ultimately, we had 7 time slots in two days (all based around our kids’ school schedules and my work from home schedule). We had multiple offers over asking and accepted an offer on the third day! Our original goal was not met, it was exceeded. Everything Jen said would happen, happened. We couldn’t believe it. It was like Jen had a crystal ball at our dining room table two weeks prior. Looking back, I’m not surprised. After seeing first hand Jen’s work ethic and commitment to her clients, I am not shocked in the least that our experience was over and above what we thought was our best case scenario. Simply put, Jen is a winner. We are so thankful for her experience and guidance through this process. My advice to anyone, at any point in the selling or buying process, is to contact Jen, do exactly what she says and spread the word once she wins for you.

Buyer & Seller

We can’t say enough amazing things about Jen. She helped us prepare our previous home for sale (just in september), sold it within a day of listing (with multiple offers) for over asking and then the day we were moving out helped my husband and I negotiate an offer on our new home! We went from just *thinking* about listing our home in the beginning of september to listing/selling the second week of september, closing the middle of october and then closing just one month later on our new home! If you are on the fence about whether you need a real estate agent to buy and/or sell, you need a real estate agent and more importantly you need jen! She went above and beyond every step of the way. We instantly trusted jen from the moment we spoke with her about selling and never looked back. Everything she told us to do was exactly what we needed to do. We could not be happier in our new home wi…

We can’t say enough amazing things about Jen. She helped us prepare our previous home for sale (just in september), sold it within a day of listing (with multiple offers) for over asking and then the day we were moving out helped my husband and I negotiate an offer on our new home! We went from just *thinking* about listing our home in the beginning of september to listing/selling the second week of september, closing the middle of october and then closing just one month later on our new home! If you are on the fence about whether you need a real estate agent to buy and/or sell, you need a real estate agent and more importantly you need jen! She went above and beyond every step of the way. We instantly trusted jen from the moment we spoke with her about selling and never looked back. Everything she told us to do was exactly what we needed to do. We could not be happier in our new home with our 3 young children. The neighborhood is amazing, in addition to our home, and our kids are living their best lives playing outside almost every day. We couldn’t have asked for a better home and neighborhood. We owe this all to jen. She truly changed our lives and we are incredibly fortunate that she was our realtor

Dawn M.

Jen was incredible from start to finish! Years prior to purchasing, I was looking for a home. As a first time home buyer, she walked me through every step, took me to multiple listings, all while 8 months pregnant! You can tell she really enjoys her job and continues her education because she is so knowledgeable! We went to a few properties with her while in our home buying process, and she gave her honest opinion of the structure, quality, and price point of the homes we visited. She even was stung by bees for us when she walked into a bee's nest in a super bumpy yard. She'll take one for the team. When we did find a house that we finally wanted to put an offer on, she was on vacation, but communicated with us the entire time, and sent over another realtor to cover for her. After moving in, Jen sent us a beautiful card to show her appreciation, and she even hosts a buyers and sellers ge…

Jen was incredible from start to finish! Years prior to purchasing, I was looking for a home. As a first time home buyer, she walked me through every step, took me to multiple listings, all while 8 months pregnant! You can tell she really enjoys her job and continues her education because she is so knowledgeable! We went to a few properties with her while in our home buying process, and she gave her honest opinion of the structure, quality, and price point of the homes we visited. She even was stung by bees for us when she walked into a bee's nest in a super bumpy yard. She'll take one for the team. When we did find a house that we finally wanted to put an offer on, she was on vacation, but communicated with us the entire time, and sent over another realtor to cover for her. After moving in, Jen sent us a beautiful card to show her appreciation, and she even hosts a buyers and sellers get together to thank each and every one of her clients. Her customer service is unbeatable. Buying a home with Jen was the best decision we made as first time home buyers, and I recommend her to everyone. When we eventually want to sell and purchase a new home, she'll be the one we turn to!

Seller

Jen is a real estate rockstar! She's been an absolutely top-notch agent to work with! After a struggle with a previous non-responsive agent from a small, less-connected local agency, Jen came to the rescue and had my house under contract within a few weeks of listing, as opposed to struggling for views under the previous agent. She immediately took professional photos of my property and provided a listing with far more coverage and exposure than I'd seen previously. Using all of the tools at her disposal, she exposed my property via social media and personally reached out to other agents in her office as well as other local CB offices. When my house quickly went under contract, she was consistently available to guide me through the process and answer any questions up to the completion of the sale. She's hard-working, very responsive, and knowledgeable! Based on this experience, my wif…

Jen is a real estate rockstar! She's been an absolutely top-notch agent to work with! After a struggle with a previous non-responsive agent from a small, less-connected local agency, Jen came to the rescue and had my house under contract within a few weeks of listing, as opposed to struggling for views under the previous agent. She immediately took professional photos of my property and provided a listing with far more coverage and exposure than I'd seen previously. Using all of the tools at her disposal, she exposed my property via social media and personally reached out to other agents in her office as well as other local CB offices. When my house quickly went under contract, she was consistently available to guide me through the process and answer any questions up to the completion of the sale. She's hard-working, very responsive, and knowledgeable! Based on this experience, my wife and I definitely plan on working with her on future sales and purchases. Highest recommendation possible - thanks for all of your help and hard work!

Buyer

Jen was amazing from start to finish. My husband and I had zero experience in home buying, and Jen was able to answer all our questions and address all our concerns (and there were plenty). She was always quick to reach out, whether by email, phone, or text and explained every step of the process to us. She did a great job listening to our likes and dislikes about each house we saw and helped us figure out exactly what it was that we were looking for. She was immensely helpful during the offer process, helping us determine a reasonable opening bid and subsequent offers, what were reasonable concessions to ask for, and getting certain contingencies fulfilled. Whenever we mentioned Jen in conversation with various contractors and inspectors, every one mentioned how easy she is to work with and how on top of everything she is. She definitely made buying a house as simple and straight forw…

Jen was amazing from start to finish. My husband and I had zero experience in home buying, and Jen was able to answer all our questions and address all our concerns (and there were plenty). She was always quick to reach out, whether by email, phone, or text and explained every step of the process to us. She did a great job listening to our likes and dislikes about each house we saw and helped us figure out exactly what it was that we were looking for. She was immensely helpful during the offer process, helping us determine a reasonable opening bid and subsequent offers, what were reasonable concessions to ask for, and getting certain contingencies fulfilled. Whenever we mentioned Jen in conversation with various contractors and inspectors, every one mentioned how easy she is to work with and how on top of everything she is. She definitely made buying a house as simple and straight forward a process as it can be! If we ever move or know anyone who is, we will definitely contact Jen!

Buyer

My experience with Melissa was great and I would highly recommend her to anyone I know who may be interested in purchasing a home. The knowledge she shared and exhibited to me as an individual going through this process of purchasing a home for the first time made things easily understandable and was of great value. She was patient in explaining things that at times I may have had the need her to repeat on occasion. I never sensed that she was frustrated with my need to have things repeated; nor that I was being judged for my lack of understanding at times. She always made herself available whenever called upon and got back in contact with me in a timely manner whenever she was not available. In summation, I was beyond pleased and hope that Melissa continue to bless people such as I was with her being such an integral part in me finding the home of my dreams.

Seller

Although Cindy is my sister, she was also my agent in my recent purchase. As family, we expect kid-glove care but quite honestly, I was incredibly impressed at how well she knew her business. Cindy is well organized, timely and thorough in all communications. She absolutely understands the Plum/Murrysville area, but I took her out of that element, searching the Cranberry/Zelienople area. She investigated the market and helped us find an amazing home even, in a thin market, and navigated us through during a pandemic. We still closed in 30 days, which I fully credit to Cindy's diligence and adoration for her profession. She knows what you need, even when you hadn't thought of it. No matter the urgency of your situation I have no doubt Cindy will make you feel as though you are her number one priority and do everything to satisfy your home or business needs.

Seller

My experience with Jen started off great and never changed. From our very first meeting her professionalism and experience showed. She was very matter-of-fact and up front with us, not afraid to tell us what needed done to get our house sold. We were impressed and on board with all of her feedback and our house sold, if you ask me in record time. And with the purchase of our house Jen and her assistant or very punctual and organized and accommodated us in every way. We also had a few unique situations pop up that were handled amazingly by Jen and her team. I would recommend her services to anyone I know buying or selling. The process of buying and selling is not always an easy one but when you’re working with someone who cares about their job and also about their clients it takes away the stress and makes the experience enjoyable. Which it should be.

Seller

My house sat on the market for 8 months with another broker or agent with minimal activity, It was completely updated and move in ready but we just weren't getting enough showings. I hired Jen after hearing her marketing plan and seeing her excitement to get my house sold. She suggested staging so we staged it and she hired a professional photographer to come in and take pictures. With the staging, the amazing photography and her superior marketing our house started getting the showings we needed. In less than 2 weeks our house was under contract. She took care of everything so I didn't have to take off work to be at the house. Her enthusiasm, attention to detail and her professional approach to any issues that popped up is what makes her a great agent. I recommend her to everyone and can't wait to start looking for a new home with her this summer!

Samuel G.

Melissa was prompt and punctual through out the entire process. Every question was answered in a timely fashion and they were extremely informative. If something came up with the lender she handled it instantly. If there was any question about anything she had it answered! Every piece of paper was explained to the T. Every part of the negotiations with the sellers to me as the buyer were clear and concise.. She instantly knew about the neighborhood and knew it was a safe and perfect for me. Her exact words were "I found a perfect house for you, you have to see it" Boy was she absolutely. First time looking at a house in my life to buy and that was the one. I give Melissa a 10 out of 10 Stars. She constantly went above and beyond during this whole process. You will not be disappointed.

Buyer & Seller

Jen took a lot of time (and patience) to show us many houses over almost 2 years. She never pushed us to settle on something and understood what we were looking for. She was always super responsive to any call, text or email we sent. Once we found a new home, Jen helped us list our house by offering suggestions to improve it and really marketing our house. Quality pictures. Descriptive narrative. We had a super successful open house and were under contract the following day after multiple offers and were over asking price! Everything with the selling of our house and buying of the new one went smoothly. Jen is great to work with and is very personable and helpful. I would definitely recommend her to anyone looking for a new house, thinking about looking or wanting to list.

Seller

Jen was a fantastic real estate agent and we highly recommend her for home sales in the Monroeville/Plum area. Not only did she go above and beyond in her willingness to assist us with small things like letting in service providers when we were not able to drive back to do so, but her quick response time, her attention to detail, and her sense of humor made her stand out from agents we've worked with in the past. Jen always maintained a professional, light-hearted but direct disposition even when discussions occasionally became difficult. Jen always remained patient, polite, supportive, and helpful in all circumstances. We were able to sell our home quickly thanks in large part to Jen’s excellent level of service and support. We would highly recommend!

Buyer

Jen is absolutely wonderful!! She was very helpful, flexible, and responsive. She was always willing and eager to help and made it very clear that she was looking out for my best interests. Even though we hit quite a few bumps in the road, she was there every step of the way and never gave up. Jen was readily available to answer all of my constant calls, texts, emails, and questions. She is extremely knowledgeable and professional. She also went out of her way to get me in contact with other professionals to obtain necessary inspections, quotes, etc. Thanks to Jen, my daughter and I now have our very own beautiful home to live our lives in. We definitely couldn't have done it without her. I would very, very, strongly recommend Jen to anyone I know.

Joe S.

If you're looking to buy a home in the Pittsburgh area, Jen is the realtor for you. She is experienced and understands how to help her clients get the home that they want. She is professional and is working for you and your best interests at all times! My wife and I had the opportunity to buy my first home with Jen and have nothing but high praise for how she was able to provide us with all of the information we needed to make the best decision for us. She was always available, at all times of the day and responded promptly and professionally. We were able to sign all of our documents online to help speed the process along, and she was able to explain everything along the way! I would highly recommend Jen for your next home purchase or sale!

Buyer & Seller

From the very beginning Jen was always just a phone call away. She started by coming to our house to let us know what we needed to do to get it ready for the most investment back. She was very helpful with having contacts in every aspect of selling our home from carpet cleaners to new window installers and everyone in between. And even when I had crazy questions she answered and was very thorough with everything. We both had planned vacations scheduled when our house was to go on the market, and even being away she never missed a beat. If Jen was unavailable for any reason, she had an assistant to help as well. All in all I would suggest Jen to help anyone, she was knowledgeable and it shows with how quickly and effortlessly we sold our home.

Seller

First, I have to say we contacted Jen because I've seen her name as the selling agent on houses that I thought would take a long time to sell, and they've always sold in a very short period of time. I did a little research on her by looking at reviews and she was always described as helpful, organized, great at marketing, and wonderful to work with. She did not disappoint! Jen was on top of everything with our real estate selling experience and always went the extra mile for us. I never would have thought our property would sell and close so quickly, but it did and much of the credit goes to her! I would highly recommend her to anyone looking to buy or sell real estate. She's a gem and is fantastic to work with!

Buyer & Seller

Before Jen, we had our house on the market for a year and a half with very little traffic. Once Jen became our realtor, we had tons of interested buyers come see the house. We showed the house more in one month than we had in the entire year and a half with another realtor. Jen knew how to attract interest. She had a professional photographer take pictures of our home. She shared our home on websites like facebook where many people were able to view it. When our viewings started to slow, she relisted the home and it was bumped up to the beginning. She was able to help us sell our home within only a few months!! She was very knowledgeable about how to sell homes and I would recommend her to anyone! Thank you Jen!

Seller

I interviewed a few realtors to sell my home which was already on the market for a year. Jen was recommended by a relative and I hired her because she had ideas, energy, prep work done, and knew the business. Jen had the house staged, professional photos taken, and even had a video done with a drone taking pictures from above. I was impressed with the marketing strategy. Jen answered every call, text, and email immediately and knew the answers. Jen has business contacts if you have a need arise, radon testing being an example. Jen explained all the paperwork and helped me through the negotiations(I was emotional) and the closing paperwork. Thank you, Jen, for selling my home. I would hire you again!

Robrodda

I would highly recommend Jen to anyone looking to buy or sell a home, she was excellent! She went above and beyond her duties to help myself and my family on more than one occasion. Her help to me was invaluable as a first time home buyer, from showing us homes, to presenting offers and explaining documents, to inspections, all the way through the closing process and beyond. She stayed in contact with the sellers agent for weeks until they provided a garage door opener that they promised to provide after the closing, and then dropped it off at my new home for me! She is a true professional and is a real asset to her industry. 5 star+ to Jen Mascaro!

Seller

This was the first time we have ever sold a house. I had heard so many horror stories from other people about how stressful the whole process is and I was not looking forward to the experience. At the recommendation of a friend I contacted Jennifer Mascaro and I am so glad I did! She helped us through every step of the process and was so knowledgeable about everything. We listed our house with her and it sold in less than two weeks. She also recommended an lender for us to use for our mortgage and was great as well. Not that I plan on moving any time soon, but if I had to go through this process again I would choose Jen in a heartbeat!

Buyer

No words can explain how truly amazing Jen is! My husband and I have been in the home buying process for over a year. We looked at many homes even bid on one but due to circumstances we ended up pulling our offer but that never bothered Jen at all she was determined to help us find the right home! She was always there anytime we needed her whether it was to ask a question or look at another house she was there! We knew that we could count on her during this journey to become homeowners! I highly recommend that if you are looking to buy a home please reach out to Jen! She will do everything to make sure you are happy! Best agent ever!

Michael K.

Jen was awesome to work with! From the beginning she made all the right moves. She knew exactly what price to list our house at and had a professional photographer take pictures for the listing. The pictures honestly made us not want to move! We accepted an offer 24 hours after we listed and were ecstatic - when that listing fell through (the buyer got cold feet) Jen immediately got the house back on the market and we had multiple offers shortly thereafter! Her professionalism and knowledge throughout is unparalleled. Not to mention she's a fun person to work with. If you want the best don't think twice and hire Jen!

Buyer

Not enough stars in the universe to rate Jen Mascaro! Jen sold our house in an undesirable neighborhood in 6 days for over asking price. She then found our dream home and helped us close in 15 days. She was always available to show us houses even on her days off which was the one we purchased. She always responded quickly to calls, emails and texts day and night. The experience we had with Jen selling and buying our new house was such a positive experience, it makes us want to sell and buy another house with her. We highly recommend choosing Jen Mascaro to sell your existing home or to help you find your dream home.

Buyer

Jen found us a one-floor-living patio home we had been looking for East of Pittssburgh and we bought it, and she sold our house we had lived in for 29 years, even though the first prospective buyer got all the way to the week of closing and then withdrew, citing loss of her mortgagor. By the weekend, Jen had fielded three more offers and we took one and closed on that sale five weeks later for more than the original offer that had fallen through. Jen is knowledgeable, stayed with it and did the legwork, despite her pregnancy and childbirth in the middle of all this. She was back at work about a day after delivery!

Buyer & Seller

Jen was recommended to my wife and I from our daughter. She was very quick to come over to our house and gave us pointers on what we should do to facilitate a quick sale. She had great recommendations and we were eager to make the changes to get our house sold. The hard work paid off and she had our house under contract within a week and sold within 2 months. Currently we are waiting for our new house to be built and we are scheduled to close in January. Jen has guided us on this new journey as well, and is there to answer questions. We would highly recommend anyone looking to buy or sell to reach out to Jen.

Alex L.

Working with Jen has been great. Not only was she able to list and sell my house quickly, but she was able to help me with a lot of steps along the way as this was my first time selling. From guiding me through the process and helping me review offers to scheduling occupancy inspections, electricians, and cleaning services, Jen has only gone above and beyond for me. Having moved before my house was sold, this process wouldn't have been possible or nearly as easy with anybody else. She took the time to understand my situation, and did everything she could to help and ensure I getting to most for my house.

Seller

Jen was extremely professional, she met with us and had a plan for selling our home quickly and then flawlessly executed that plan. She sent a professional photographer to take pictures of our home, which made a huge difference in how our home presented online. We quickly had multiple offers and our home was under contract and closed in less than a month. She was thorough throughout the entire transaction, handling every detail for an extremely smooth sale. I look forward to having the same expertise from her in buying a new home. I couldn't recommend her more if you're looking to buy or sell!

Buyer

Jen has been such an amazing realtor for us, she has went above and beyond in helping us find our perfect home and once we found it she didn’t stop there she also continued helping us through all of the stressful confusing process of buying a first time home . Jen has guided me from start to finish and I can’t express how happy I am that I used her . If anyone needs a realtor I highly recommend her , she’s very professional and definitely puts the customer first! Thanks Jen for everything you did and helped us with ,you have made this home buying experience a breeze.

Seller

Cindy is very knowledgeable of the Pittsburgh real estate market. She listed my parents house as we were selling it when they moved into a retirement village. Her review of comps and suggested listing price were spot on as my folks received multiple offers and closed for asking price. She was also extremely helpful in locating plumbing and electrical service providers who did some necessary repairs and code upgrades for extremely reasonable prices. If you are considering selling property in the Pittsburgh area I would highly recommend Cindy as your listing agent.

Buyer

Jen is a true professional and was a pleasure to work with. The biggest thing for me was the communication; Jen was in touch with me every step of the home buying process and if she didn't answer the phone when I called, she would call back ASAP or send me a text. I never felt like my questions were dumb questions and there were a few homes where she was able to spot problem areas (water in basement, possible foundation issues, etc.) that I didn't personally notice. I would highly recommend Jen Mascaro to anyone looking to buy or sell a home in the Pittsburgh area.

Buyer

Jen was amazing! My husband and I recently purchased our first home with Jen. We were working with a limited time to find and close on a home and we were able to do so very quickly. She was professional and very accommodating. She spent an entire day with us searching out homes spanning multiple zip codes, just so we could find the house of our dreams. She offered advice since we were first time home buyers and helped us along the way when it came to making closing decisions. She made the whole process so easy and non-stressful! Thank you Jen! We highly recommend!

Seller

I cannot recommend Jen highly enough. 5 stars do not do her justice. We called her and that weekend she came to see the house. We were instantly impressed with her professionalism and knowledge. Our situation was dire as we had only been in our house for a little over year and needed to turn a heavy profit just to break even. Jen worked her magic and got us the price that we needed. She exemplifies the word professional and is tenacious when advocating for her clients. It is without reservation that I recommend her to anyone who has a property to sell or buy.

Elisabeth

We recently bought our house with our agent Jen Mascaro. I think finding the right house in many ways is the easy part. It's after you make the offer, that you really need the most help! Jen immediately gave us a list of reliable contacts for us to call to do the home inspection, homeowners insurance, etc. She was friendly and helpful every time we called or text her, (which was daily.) Jen knew what to do, and how to keep the process flowing easily. She really made the whole house buying experience easy, and exciting for us. We closed and own a great home!

Buyer

Jen was not our first agent but I really wish she was. We worked with another agent assigned to us, and it was a horrendous experience. With Jen, we found an entire new level to house shopping with Jen. She was great about getting us into every house we wanted, and directing us towards the types of showings we needed to see. With her keen eye she saw problems we needed advice on as first time buyers, and helpful tips about where our pricing needed to be. If you want a friendly, responsive, and enjoyable house hunting process you need to use Jen.

Buyer

Jen has made this buying process so smooth and kept my family at easy with everything. We looked at a good bit of home and Jen really listen to us on what we were looking for and then delivered on those items, only showing us homes with are factors in mind. Then when we found are forever home she was right there with answers to every question we had and also giving us contacts for outside contractors (inspections) Jen Mascaro really knows the area and is one of the best to work with. I would recommend Jen to anyone that is looking to buy a home.

Seller

Jen was incredible to work with. The home that she sold for us was located on the opposite side of town from where we reside. She was very knowledgeable about the area and saved us numerous trips across town by trouble-shooting many of the details that needed addressed. She was in constant contact with us throughout the entire process and we always felt confident that she had our best interest at heart. She was a pleasure to work with and she made the entire process not only move quickly but effortlessly.

Seller

Jen was great to work with! We found out that we would be moving out of the state, and needed to sell our home quickly. We listed the home in Mid-November and closed on December 21st, for our full asking price. Jen was extremely professional and prompt in answering any questions or concerns we had. Her knowledge of the area, real estate, and current market was unparalleled. The entire process was made very easy and stress-free, thanks to Jen and her team. We would highly recommend her to anyone!

Seller

My wife and I were ready to purchase our first home and getting randomly connected with Cindy was the best thing that could have happened to us. Her communication with us was great and as soon as we showed her houses that interested us she had showings set up immediately. We were buying in a crazy time once the market opened up after COVID restrictions and she made the process much easier. We will use her again for our next home and would certainly recommend her to anyone.

Buyer

I will 100% recommend Jen to everyone I know when they are looking to buy or sell a home. She was so incredibly helpful throughout the entire process of me buying my first home. Every phone call, every email, and every text message was answered back immediately. The best part about having Jen as my real estate agent is that she explained everything so thoroughly that I never felt confused or overwhelmed. I'm so thankful that I chose such a knowledgeable and thoughtful agent!

Seller

Jen was great to work with! I can be very indecisive and ask a lot of questions Jen quickly and efficiently answered every one of them and was extremely helpful the whole time. My experience of buying and selling a house was very stressful, and full of one issue after another...but Jen knew how to handle every obstacle that came our way. She sold my house in 12 days, even after a tree fell on it while we were in negotiations! She is absolutely the best!

Buyer

Jen was very helpful and concerned for my satisfaction. I would recommend her wholeheartedly. She followed up on everything I asked for and then some. I had questions on the digital signature online and she made sure I understood and helped me locate specific documents. Our negotiations and communications with the seller went well with Jen handling them. The final purchase was smoother than I expected. I even got a thoughtful card in the mail afterward.

Buyer

Jen was so incredibly helpful in our home search. She answered all of our questions and helped us navigate through all the paperwork. She knew what advantages we had to offer that would be appealing to buyers. She takes great pride in her work and worked very hard to make sure we found the home we loved. She made the closing process happen quickly, smoothly and without a hitch. Anyone looking to find their dream home, I would highly recommend Jen.

Seller

Melissa was absolutely wonderful. Very accommodating. She walked us thru the process, answered all our questions. She was very patient with us. I would recommend Melissa to my friends and family. I contacted Melissa in late fall to sell. Due to illness, we could not put the house on the market till late Winter. She never pressed us just checked in to see if we needed her help to get ready and to let us know she was there when we were ready.

Buyer

Jen was amazing. When our other realtor couldn't accommodate our schedule due to a short time frame, Jen stepped in and was up for the challenge. She was able to fit us in her schedule and make time for us to see some houses. We were able to find our forever home and close in 21 days with Jen. This was an amazing experience with Jen and I am so glad we were able to take this ride with her. I would recommend her to our friends and family.

James B.

Although I have not purchased a home yet, Jen has been so helpful in providing me with information and has always been available to answer my questions being that I am a first time home buyer. We are continuing to work together to find a perfect fit for me. Her knowledge and professionalism have ensured that she truly cares about her job and making sure that her clients preferences and financial needs are always taken into consideration.

Buyer

Jen was absolutely incredible! She was always available and very prompt with her responses. She was more than happy to take the time to show us the home multiple times prior to closing. Jen was also extremely knowledgeable and answered every question we had. She also went above and beyond what most realtors do by giving us advice about the the area to help us become acclimated to an area that was new to us. I highly recommend her!

Amanda B.

Melissa was amazing. Our experience as first-time home buyers was so fun and so easy with her help. She even took the time to teach us about things we did not yet know of (and as first-time buyers, that was a lot!) I would recommend Melissa to anyone and every one. She also remained positive and her optimism helped us to do the same. We now have the house of our dreams, and it would not have been possible without her. Thank you!

Buyer & Seller

Jen is such a thoughtful and thorough agent. She truly cares about her clients. She has helped my husband and I immensely to properly market our house for sale to the most possible interested buyers, as well as find us a new home that we love so much for our family of 4. Jen has been honest, attentive and always available when we have needed to ask questions or make plans. I highly recommend Jen Mascaro as a real estate agent.

Buyer

Going into the purchasing of a home I was very skeptical and unsure. But once Jen came into the picture she was very knowledgeable and looked out for my best interests. The thing about Jen that I appreciated the most was that she was always very eager to help and would work with my schedule. Jen was always professional and I would recommend to anyone thinking of purchasing a home in the near future to use Jen as their agent.

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